If you would like to request a replacement or change related to an item(s) in your order after you have completed the checkout process, please send an email with the details of your request to wecare@myti.com.  If you are not using the email account you used to checkout, please include that information as well.

Any requests for changes after your items have been delivered will be considered an exchange and should follow the Myti exchange process:  How can I exchange an item in my order?