Frequently Asked Questions

Where does Myti deliver?

What are Myti's hours of operation?

How do I get my shop added to Myti.com?

How does Myti process my order?

How do you pronounce "Myti"?

How do I request a return?

How can I exchange an item in my order?

What happens if I buy an item that is out-of-stock?

Can I purchase CBD on Myti?

How do I make a request or share an idea?

We want to hear from you!!

Can I add a gift note to an order?

Item description is missing or incomplete

I can't find my order

How do I cancel my order?

Can I edit my order?

Refunds for Gift Card purchases

Help! I lost my gift card!

How much is the Myti delivery cost?

How soon will my order be delivered?

Can I return/exchange my order in person?

Does Myti deliver to local college campuses?

Why are my items disappearing from my cart?

Can I pay with a gift card from one of the featured shops?

What do I do if my item was damaged when it was delivered?

What if the item that was delivered is not what I ordered?

What forms of payment can I use?

How do I use my Myti gift card?

Does Myti offer gift cards?

Where can I find my past orders?

Can I send an order to someone else?

Does Myti do gift wrapping?

What shops are on Myti.com?

How do I suggest a new shop for Myti.com?